Case Histories
Project Management
• Managed $25-million+ in engineering projects for a global telecommunications company, upgrading computer systems throughout geographically disbursed locations. • Managed a critical international reorganization project, resolving network connectivity requirements among major suppliers and vendors.
Business Development
• Created and managed a new program for expanded services offered by a non-profit organization. • Advised a technology company on how to develop a new service category to become more competitive.
Quality Assurance and Process Management
• Designed and launched customer relations and quality assurance functions for reactive and proactive processes.
• Designed an information systems reporting process to expedite information retrieval which circumvented the potential negative impact on the corporation’s bottom line.
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